{"id":227849,"date":"2026-04-15T15:40:14","date_gmt":"2026-04-15T15:40:14","guid":{"rendered":"https:\/\/homeofsavannah.com\/?page_id=227849"},"modified":"2026-04-15T15:42:29","modified_gmt":"2026-04-15T15:42:29","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/homeofsavannah.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.27.5&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;top left&#8221; background_color_gradient_stops=&#8221;rgba(40,40,40,0.79) 0%|rgba(40,40,40,0.86) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(40,40,40,0.79)&#8221; background_color_gradient_end=&#8221;rgba(40,40,40,0.86)&#8221; background_image=&#8221;https:\/\/homeofsavannah.com\/wp-content\/uploads\/2026\/04\/Savannah-Full-Body.jpg&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;0vw||0vw||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Rubik|700|||||||&#8221; header_font_size=&#8221;64px&#8221; header_line_height=&#8221;1.1em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;|||16px&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;14px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;44px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#ffb400&#8243; border_width_left=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4 dir=\"auto\">Refund Policy<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;18px||0px|||&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; make_equal=&#8221;on&#8221; use_custom_gutter=&#8221;on&#8221; max_width=&#8221;1917px&#8221; width=&#8221;86%&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_column _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>Refund Policy<\/strong><\/h2>\n<p>At Home Of Savannah, we are committed to ensuring that every family finds the perfect furry companion. We understand that sometimes circumstances change or unexpected issues arise, and we strive to handle all concerns with transparency and fairness. Below is our detailed refund policy to provide you with peace of mind when purchasing your Kittens from us.<br \/>Health Guarantee<\/p>\n<p>All our Kittens come with a comprehensive health guarantee. We ensure that each Kittens has been examined by a licensed veterinarian, is up-to-date on vaccinations, and has been dewormed. If a licensed veterinarian diagnoses a serious genetic or congenital health issue within one year of purchase, we will offer a full refund or exchange the Kittens for another available one, depending on the buyer\u2019s preference and availability.<br \/>Refund Conditions<\/p>\n<p><strong>We offer a refund under the following conditions:<\/strong><\/p>\n<p><strong>Health Issues:<\/strong> If your Kittens is diagnosed with a severe genetic or congenital health condition within one year of purchase, verified by a licensed veterinarian.<\/p>\n<p><strong>Non-Matching Description:<\/strong> If the Kittens received does not match the description provided at the time of purchase.<\/p>\n<p><strong>Death of Kittens:<\/strong> If the Kittens dies due to a genetic or congenital defect within one year of purchase, verified by a licensed veterinarian.<\/p>\n<h3><strong>Refund Process<\/strong><\/h3>\n<p>To initiate a refund, please follow these steps:<\/p>\n<p><strong>Contact Us:<\/strong> Notify us immediately if you believe your Kittens has a health issue or does not match the description provided.<\/p>\n<p><strong>Veterinary Examination:<\/strong> Have the Kittens examined by a licensed veterinarian. Obtain a written diagnosis and any necessary medical reports.<\/p>\n<p>Submit Documentation: Send us the veterinary diagnosis and any supporting documents within seven days of the examination.<\/p>\n<p><strong>Review and Response:<\/strong> Our team will review the submitted documentation and respond within 14 days. We may request further information or an additional veterinary examination for clarification.<\/p>\n<p><strong>Refund or Exchange:<\/strong> If the claim is validated, we will offer a full refund or an exchange for another Kittens, based on the buyer\u2019s preference and availability.<\/p>\n<h3><strong>Exclusions<\/strong><\/h3>\n<p>The following situations are not covered under our refund policy:<\/p>\n<p>Minor health issues or conditions that are easily treatable and do not significantly impact the Kittens\u2019s quality of life.<\/p>\n<p>Health issues or injuries caused by accidents, neglect, or improper care after the Kittens has been placed in the buyer\u2019s home.<\/p>\n<p>Any conditions or issues that arise after the first year of purchase.<\/p>\n<h3><strong>Returning the Kittens<\/strong><\/h3>\n<p>In the event of a refund, the buyer may be required to return the Kittens to us. The cost of returning the Kittens is the responsibility of the buyer. We will coordinate the return process to ensure the Kittens\u2019s safety and well-being.<\/p>\n<h3><strong>Additional Support<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>We are committed to your satisfaction and the well-being of our Kittens. If you have any concerns or need assistance, please do not hesitate to contact us. Our team is here to support you and provide guidance throughout the process.<\/p>\n<p>Thank you for choosing Home Of Savannah. We look forward to helping you find the perfect companion and ensuring a smooth and enjoyable experience.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund PolicyRefund Policy At Home Of Savannah, we are committed to ensuring that every family finds the perfect furry companion. We understand that sometimes circumstances change or unexpected issues arise, and we strive to handle all concerns with transparency and fairness. Below is our detailed refund policy to provide you with peace of mind when [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-227849","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/pages\/227849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/comments?post=227849"}],"version-history":[{"count":3,"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/pages\/227849\/revisions"}],"predecessor-version":[{"id":227853,"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/pages\/227849\/revisions\/227853"}],"wp:attachment":[{"href":"https:\/\/homeofsavannah.com\/index.php\/wp-json\/wp\/v2\/media?parent=227849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}